1. Introduction
Welcome to markzvy.ee (“Website”). This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us regarding our tattoo services. By using this Website, you consent to the data practices described in this policy.
2. Who We Are
- Website Name: MarkZvy.ee
- Location: Tähesaju 21 – 120
- Contact Email: info@markzvy.ee
We serve clients within the EU and beyond, and therefore we comply with the General Data Protection Regulation (GDPR).
3. Data We Collect
3.1. Contact Details
- Name, Email Address, Phone Number: Collected when you fill out our contact form, send us an email, or otherwise get in touch (e.g., to request an appointment or inquire about a tattoo design).
3.2. Booking Information
- If you request a consultation or book a tattoo appointment, we may collect details regarding your preferred dates, type of tattoo, and any additional notes to personalize your session.
3.3. Usage Data & Analytics
- IP Address, Browser Type, Device Information, and Pages Visited: Collected automatically through technologies like cookies or Google Analytics (if in use) to improve our Website’s functionality and user experience.
3.4. Embedded Social Media Content
- We may embed Instagram feeds or Facebook content on our Website. When you interact with embedded content, these third parties (like Meta/Facebook or Instagram) may collect data about you. Please refer to their respective privacy policies for more information.
3.5. Cookies
- We use cookies or similar technologies to remember preferences, track user trends, and enhance site performance. For more details, see Section 8 (Cookies and Tracking).
4. How We Use Your Data
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To Provide Services:
- Process inquiries, schedule appointments, and respond to your requests.
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Communication:
- Send important updates, confirmations, or follow-up messages related to your tattoo session or consultation.
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Site Optimization:
- Analyze user behavior (via aggregated data) to improve content, design, and overall site experience.
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Legal Compliance:
- Comply with obligations under applicable law, such as regulatory requirements in the tattoo industry or health regulations.
5. Legal Basis for Processing (GDPR)
We only process personal data where we have a lawful basis to do so, such as:
- Consent: Where you’ve given clear permission for certain processing activities (e.g., signing up for marketing emails, if offered).
- Contractual Necessity: When data is needed to provide a service you’ve requested (e.g., booking an appointment).
- Legitimate Interests: For activities like improving the Website, ensuring IT security, or preventing fraud.
- Legal Obligation: Where processing is required by law.
6. Data Sharing and Disclosure
- Service Providers: We may share data with trusted third parties who help operate our Website, process bookings, or provide analytics services, under strict confidentiality agreements.
- Legal and Regulatory Authorities: We may disclose personal data when required by law or legal process, or to protect our rights and safety.
- Social Media Platforms: If you interact with embedded feeds or links (e.g., Instagram), data may be shared with those platforms under their own privacy policies.
We do not sell or rent your personal data to third parties.
7. Data Retention
We store your personal data only as long as necessary to fulfill the purposes for which it was collected (e.g., managing your appointment, responding to your inquiries). After that, we securely delete or anonymize it, unless a longer retention period is required or permitted by law.
8. Cookies and Tracking Technologies
We use cookies to:
- Enhance User Experience: Remember your preferences (e.g., language settings).
- Analytics: Gather non-personal data about site performance, such as number of visitors, most viewed pages, or bounce rates.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features and functionality.
9. Your GDPR Rights
Under the GDPR, if you are located in the European Union, you have the right to:
- Access: Request a copy of your personal data we hold.
- Rectification: Ask us to correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”) if there’s no legitimate reason for us to keep it.
- Restriction: Ask us to restrict processing in certain circumstances.
- Objection: Object to specific processing activities, such as direct marketing.
- Portability: Receive your data in a structured, commonly used format to transfer it to another provider.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact [Your Contact Email]. We aim to respond to valid requests within one month, in compliance with GDPR.
10. Data Security
We take reasonable technical and organizational precautions to protect your data, including:
- Secure servers and encryption where appropriate.
- Restricted access to personal data.
- Continuous monitoring to prevent unauthorized access or data breaches.
Despite our efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
11. International Transfers
If we transfer your data outside the European Economic Area (EEA) (for example, using a third-party service provider located in another country), we implement safeguards such as Standard Contractual Clauses to ensure your data is processed with the same level of protection.
12. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to align with legal requirements or changes in our services. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please get in touch at:
- Mark Zvy
- Email: info@markzvy.ee
- Address: Tallinn, Estonia, Tähesaju 21 – 120
We will do our best to address your inquiry in a timely and satisfactory manner